Pick-up and Drop-off Service
To make life easier for you we run a UK-wide courier service where we can arrange to pick up your tester from a disclosed location and ship it back once your calibration/repairs are completed.
We aim to be as flexible as possible with your needs, which is why we have three different options available for our pick-up and drop-off services. Let us know which is best for your needs when you ask for your full calibration quote.
All collections and deliveries are arranged by DPD. They will text or email you within 1 hour of your collection/delivery and if you need to you can re-arrange the collection/delivery directly by using your mobile phone.
Our delivery options are:
Option 1 – You Send Your Tester to Us Directly (£7.50+VAT)
First of all, you need to contact us and gain a quote for your calibration. Once this is agreed, it really is as simple as packing up your tester and sending it directly to us using your own courier. We recommend you take great care to pack up your tester as carefully and securely as possible and make sure you also provide any standard leads that are used with your test instrument.
Send your instruments to:
1 Wilson Street
Once we have received your tester we will calibrate/repair it for you and then return it via DPD.
Option 2 – We Collect and Return (£15.00+VAT)
This option is similar to the first but we will arrange collection of your delivery at a time to suit you.
This service is carried out by DPD who will text and/or email you to let you know within a 1 hour window or when you can expect collection/delivery of your package.
Option 3 – Same Day Calibration @ Stockton-On-Tees
The following applies to any instruments listed in our 3-day-or-free price promise
Your instrument can be dropped off at our calibration department in Stockton-On-Tees.
If you are using this service our technicians are able to calibrate your tester for you that day and you will have it back by closing time at 5:00PM.
This service will cost an additional 25% of your full calibration price.
Our full address is:
1 Wilson Street
Important – Packaging
You must package your tester(s) sufficiently as we will not be held responsible for any accidental damage caused to equipment during transit.